Context
The latest AI toll ChatGPT – Chabot Conversational AI is creating a buzz among computer scientist and programming due to its creative capabilities.
About ChatGPT – Conversational AI
- ChatGPT is a new Chabot developed by OpenAI company
- ChatGPT is more than a chat bot and is fine-tuned to provide conversational response.
- It is a ‘conversational AI’ and answer queries just like a human being.
- ChatGPT is being seen as a replacement for the basic email, party planning lists, write four pages essays, solve math equations and even spot error in code.
- It uses GPT Language model which is a type of neural network that can create new content based on input content and that is called training data.
- The new technology is suitable for creative task like writing a new story.
About OpenAI
- OpenAI is a research institute and company that focuses on developing artificial intelligence technology in a responsible and safe way.
- OpenAI company found in 2015 by a group of entrepreneurs and researchers including Elon Musk, Greg Brockman and Sam Altman.
About Chatbot
It is a computer program used to conduct an online chat conversation via text, simulates and processes human information, allowing humans to interact with digital devices as if they are interacting with real human being.
There are two main types of Chatbot :
- Task Oriented Chatbot – which are designed to conduct only single function.
- Data driven and predictive Chatbot – they are much more complex, sophisticated and personalised than a task oriented chatbot. It applies predictive intelligence and analytics to enable personalisation based on past user profile and behaviour.
Applications of Chatbot
- Chatbot is frequently used in IT services to improve IT services management experience.
- In business, Chatbot is used to customer contact centres to manage incoming communications and direct users to appropriate resources.
- Chatbot helps consumer in varieties of task like ordering events tickets to booking, routine banking and retail services.
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